14 days from time of class, no exceptions. Think of this just like buying a ticket to a concert, play or sports game. If you can't go to the class you can sell or give the ticket/seat to someone else. No refunds. No switching into another class unless you contact me before the 14 days.
I only cancel classes due to major snow storms (8, 10, 12" +) or state mandated road closures. If you do not like driving in the snow for any reason DO NOT sign up for a Winter class and wait until the Spring to come take a class.